All our products go through a quality check process before being dispatched, if a product has been received as faulty or the customer is unhappy with the item, we will endeavour to resolve the issue.
For a refund or replacement item to be considered, the customer has 3 days from the date of delivery to make a request. Please email email@example.com
Purchases are covered under the consumers guarantees act, however, refund requests will be considered on a case-by-case basis.
We do not provide refunds on change of mind, or the item has been used.
When the courier driver is at fault, we will follow up with them to resolve the issue.